You can register directly on our website in the profile section by selecting "REGISTER NOW". Registration on iqos.com is necessary to place an order. You will receive an email with a link to activate your profile within 24 hours.
If you are a member of the IQOS CLUB, you will receive a voucher:
- Silver 20%
- Gold 25%
- Platinum 30%
In addition, a free replacement every two years. If you are a member of the IQOS CLUB: - Silver Member 20%
- Gold Member 25%
- Platinum Member 30%.
If you are a REGISTERED USER, you will receive a 5% voucher. Select an IQOS ILUMA device from our latest range, which includes IQOS ILUMA, IQOS ILUMA PRIME, and IQOS ILUMA ONE. At the time of payment, we will immediately apply your voucher. Insert your old device into the pre-paid envelope for replacement, which you will receive with the new device, and send it to us. You will be notified by email as soon as we receive it. Platinum members of the IQOS Club benefit from a free replacement every two years. The offer is limited to three replacements per year. Your current devices must be registered in your profile on iqos.com. Points are only awarded for purchases through customer service, through the replacement program on IQOS.com, in our IQOS Boutiques, for up to two devices per year.
[For Android users]
- Go to the Bluetooth connection page of the app.
- [iQOS 2.4+] Hold down the Bluetooth button for more than 3 seconds until the blue light starts flashing.
- [iQOS 3 and Duo] Turn off and on iQOS. Afterward, the Bluetooth icon will change from gray to red.