If the battery status lights do not turn on, press the button for 4 seconds. Press the button on your IQOS 3 Multi device.
How to Turn On IQOS 3?
When you feel two vibrations and the lights remain steady, it means you can enjoy your IQOS moment. After inserting the stick into the holder, press the button.
How to Swap IQOS for Free?
As a Platinum member of IQOS CLUB, you receive a 30% discount voucher and a free replacement every two calendar years. When purchasing your new IQOS ILUMA, we will immediately apply your voucher. Place the old device in the replacement pouch and send it back. Registered users will receive a 5% voucher.
IQOS ILUMA offers simple and enjoyable pleasure for two consecutive uses. IQOS ILUMA PRIME is advanced with two consecutive uses. Choose a device from the IQOS ILUMA range.
IQOS ILUMA REFRESHED
Featuring revolutionary technology, it enhances the tobacco pleasure, pocketable, and ideal for 20 consecutive uses.
IQOS Replacement Program
The program allows you to replace your device with a new IQOS using the voucher you receive. Your device must be returned in its entirety (Holder and Charger) within 30 days. The program is available at IQOS Boutiques and selected retail locations in Switzerland.